1. Information We Collect

We collect the following types of data to provide you a smooth and secure experience:

A. Personal Information

When you purchase or create an account, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely through third-party gateways)

B. Non-Personal Information

We may automatically collect:

• Device information (browser type, IP address, operating system)
• Website usage data through cookies, analytics tools, and pixels

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your data responsibly for:

• Processing and fulfilling orders
• Sending order updates, invoices, and receipts
• Responding to inquiries and providing support
• Personalizing your shopping experience
• Sending offers, updates, or newsletters (only with your consent)
• Maintaining website security and preventing fraud

We do not sell or rent your personal data to anyone.

3. Payment and Security

All payments on Highmer are processed via secure and PCI-DSS-compliant gateways (like Razorpay, PayU, or similar).
We do not store your full card or banking details.

Our website uses SSL encryption to ensure that all information transmitted remains private and protected.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your browser to enhance your shopping experience.
You can control or delete cookies through your browser settings at any time.
However, disabling cookies may affect some site features.

We use cookies to:

• Remember your login/session preferences
• Analyze website traffic
• Optimize marketing campaigns

5. Data Sharing and Disclosure

We may share limited information with:

• Delivery partners (for order delivery)
• Payment gateways (for secure transactions)
• Analytics services (to improve user experience)

All partners are bound by confidentiality and data protection obligations.
We never share your information for marketing by third parties.

6. Data Retention

We retain your data as long as your account is active or as needed to provide you with our services.
You can request deletion of your account and data anytime by emailing highmerlifestyle@gmail.com.

7. Your Rights

Depending on your location, you have the right to:

• Access or update your information
• Request data deletion
• Withdraw marketing consent
• Lodge a complaint regarding misuse of your data

Requests are verified and processed within 7 working days.

8. Children’s Privacy

Highmer does not knowingly collect personal information from anyone under 18 years of age.
If we discover that such data has been collected, we delete it immediately.

9. Third-Party Links

Our website may contain links to external sites.
Highmer is not responsible for the content or privacy practices of these third-party websites. We encourage you to review their policies before sharing personal data.

10. Policy Updates

We may occasionally update this Privacy Policy to reflect business, legal, or regulatory changes.
The latest version will always be available on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your data, reach us at:
📧 highmerlifestyle@gmail.com
🌐 https://highmer.com

Summary

Highmer operates with a simple rule— “Privacy is a luxury.”
Your trust means everything, and we handle your data with the same care and confidentiality that we give to our craft.